When a Local Group's leader changes, the portal records must change too. Otherwise messages and pending work stay with someone who is no longer responsible. This episode covers why leaders change, how to update the record, and how to fix Aadhaar and OTP failures.
The short version
- Leaders change by design: the group leader post rotates every year.
- Record the group's decision before changing the portal.
- Update the mobile number and email so OTPs and password resets reach the new leader.
- Match Aadhaar details exactly to avoid OTP failures.
Why Group Leaders Change
The guidelines expect it: the certification team is elected every year and the group leader post rotates.
A group leader may move away, stop taking part, or simply finish their term. The guidelines expect change: each group elects a certification team every year, and the group leader post rotates. In a larger group the team has five roles:
Group leader
The main contact. Generates the scope certificate online after RC approval.
Training and meeting coordinator
Plans the group's meetings and trainings.
Peer review facilitator
Organises the peer appraisals.
Documentation in-charge
Keeps the records and registers.
Public relations and RC coordinator
Links the group with the Regional Council.
In a group of only 5 members, every member is on the certification team. Details of the team are sent to the Regional Council every season.
Did you know?In a group of only 5 members, every member is part of the certification team.
Updating the Leader on the Portal
Record the group's decision, then update the leader's name and mobile number so portal messages reach the new leader.
- Get the decision in writing.Minutes of the meeting that elected the new leader, signed by the members present.
- Update the group profile.Change the leader's name and mobile number on the portal. If you cannot find the option, ask the PGS-India Secretariat.
- Check the login details.If the group's login used the old leader's mobile or email, update it so password resets reach the new leader.
- Confirm with the new leader.Ask them to log in and check they can see the group's pending work.
Fixing Aadhaar and OTP Failures
Most failures are a name or date of birth that differs from Aadhaar, or a mobile number not linked to Aadhaar.
- Check that the new leader's name is spelt exactly as on the Aadhaar card, including initials.
- Check the date of birth matches the Aadhaar record.
- Check that the mobile number entered is the one linked to Aadhaar with UIDAI.
- If the OTP screen freezes, clear the browser cache or use a private window, then try once more.
Do not keep retrying OTPs quickly. Correct the details first, then try once.
Pending Work After the Change
Check that appraisals and entries started under the old leader can still be seen and completed.
Ask the new leader to open the group's pending entries: peer appraisal data, crop details and yields. If any work cannot be opened or edited after the change, write to the PGS-India Secretariat with the group code, the old and new leader's names, and the entries affected.
Illustrative workload. At about 15 minutes per group to check minutes, Aadhaar details and portal fields, 10 groups take 2.5 hours and 100 groups about 25 hours.
Check yourself
Tap an answer to see whether you are right, and why.
How often is a group's certification team elected?
- Every year
- Every three years
- Only once
The team is elected every year, and the group leader post rotates.
OTPs are still going to the old leader's phone. What do you correct?
- The farmer list
- The mobile number on the group's profile or login
- The crop details
OTPs go to the registered mobile number.
Remember these things
- Leader changes are normal and expected.
- Get the group's decision in writing.
- Update contact details on the portal.
- Check pending work afterwards.
A prompt, recorded leader change keeps the group's work moving. KrushiFlow validates these fields and submits farmer records to the portal in bulk.